Statute

1. INTRODUCTION

This document (hereinafter referred to as the "Regulations"), together with the documents mentioned therein, defines the conditions of use of the website www.mojkrajtakipiekny.com and the conditions for purchasing products through it.

Please read these Regulations and Privacy Policy carefully before using the website. As a Consumer or a sole proprietorship with consumer rights, the Customer must accept the Regulations before placing an order, and after accepting them, the provisions of these Regulations are binding for a given order.

The Regulations may be changed, but the changes will not apply to the provisions of the Regulations accepted by the Customer for each order already placed. It is very important to read the Regulations and Privacy Policy each time a new order is placed.

If you have any questions regarding the Regulations or Privacy Policy, the Customer may contact us by sending an e-mail to the following address: biuro@mojkrajtakipiekny.com

The contract for the purchase of products through this website will be hereinafter referred to as the " Agreement ".

2. INFORMATION ABOUT THE SELLER

Products are sold via this website under the name My Country So Beautiful or in short: MKTP by Karolina Sielska running a business under the company name MKTP Karolina Sielska-Głuchowska based in Karczew (05-480), ul. Jagodne 5, subject to entry in the Central Register of Business Activity, NIP: 5322045011, REGON: 146481182, (hereinafter referred to as " MKTP ").

3. USE OF THE SITE WWW.MOJKRAJTAKIPIEKNY.COM

When using this website and placing orders through it, the Customer undertakes to:

1. Use the website solely to submit legally binding inquiries and orders;
2. Not providing illegal content;
3. Respect intellectual property rights and not copy any content/photos from the website;
4. Not placing false or unfair orders;
5. Providing a true and accurate e-mail address, correspondence address or other contact details that may be necessary to place an order. If you do not provide us with all required information, you will not be able to place an order.

By placing an order on the website, the Customer declares that he or she is of legal age and has full legal capacity (to conclude contracts).

To use the website www.mojkrajtakipiekny.com , The client needs a working web browser.

4. PRODUCT FEATURES AND SERVICE AVAILABILITY 

The properties of the presented product are described in the product information and its description, which is available on the website www.mojkrajtakipiekny.com . Product photos on the website www.mojkrajtakipiekny.com are informative in nature.

The items offered on the website can be delivered within the territory Poland and abroad .

5. ORDER AND ITS IMPLEMENTATION

To place an order, the Customer must complete the entire online purchase procedure, i.e. add the selected product to the cart, select the delivery method, proceed to payment (selecting one of the offered methods) and click the " Order and pay " button. Orders are accepted via the website www.mojkrajtakipiekny.com . .

If the provided data is not complete, MKTP will contact the Customer. If contact with the Customer is not possible, MKTP has the right to cancel the order.

If the Customer registers, he will receive an e-mail confirming the registration of his account. Purchases can also be made as the so-called guest (without registration).

You will then receive an automatic e-mail from us confirming that we have received your order ("Order Confirmation").

After making the payment, the customer will receive an automatic e-mail confirming the payment. If you do not make it immediately, you will receive an e-mail reminder about the payment 48 hours after placing the order. After the next 48 hours have passed without effect, i.e. when the Customer has not made the payment within 96 hours after placing the order, it will be automatically canceled.

If, after placing the order, the User realizes that the order contains an error regarding the type or quantity of selected products or other data, he or she should immediately contact us by e-mail or telephone ("Contact" tab on the website www.mojkrajtakiepiekny.com.

After confirming the payment, the order receives the completion status. The customer will then receive an e-mail with the information: "Status: completing the order." Order fulfillment and preparation for shipment usually take time from 1 to 7 days working days. MKTP reserves the right to refuse to process an order (e.g. if a given product turns out to be defective and there is no other identical product in stock).

Once we have processed your order and have it ready for shipment, we will send you an email about order preparation and shipping details (“ Status: Shipped ”).

When we send and the Customer receives the Dispatch Confirmation, a Contract is concluded between us and the Customer.

The customer's order is also recorded and stored by the system. Accounting documents confirming the Agreement concluded via our website are stored for a period of 5 years.

The customer may choose to have his or her data saved by the system to facilitate the process of placing another order. For this purpose, the Customer should provide the login and password necessary to gain access to his account. The Customer's login is the e-mail address provided by him. The password is a sequence of characters set by the Customer. The Customer's password is not known to MKTP and the Customer is obliged to keep it secret and protect it against unauthorized access by third parties.

 

6. DELIVERY 

We will deliver the product(s) according to the information contained in the Status: Shipped email and within the approximate time frame indicated when selecting the delivery type.

For the purposes of these Regulations, it is deemed that "delivery" has been completed or the order has been "delivered" when the Customer or a third party indicated by the Customer actually acquires possession of the product, which will be confirmed by a signature on the receipt of the ordered products at the agreed delivery address. Before acknowledging receipt of the shipment, The customer is obliged to check whether the packaging has not been damaged during transport.

The customer can choose the delivery method when placing the order. Available carriers are: DHL, DHL Express, InPost (including Paczkomaty), Poczta Polska. In Poland, free delivery is available for orders worth at least PLN 300, in European Union countries: for orders worth at least PLN 500, and for orders over PLN 1,000, delivery is free worldwide.

Delivery on Saturdays is possible depending on the availability of services from a given carrier.

7. INABILITY TO COMPLETE THE DELIVERY ON THE CUSTOMER'S SIDE 

If the Customer is in delay in receiving the order, we will give him an additional deadline to collect the order. If we are unable to deliver the order within this additional deadline, we have the right to cancel the order (withdraw from the Agreement) and the Agreement will be terminated. In such a case, all funds paid under the Agreement will be returned within 14 days. If the shipment is not collected due to the customer's fault, he or she must bear the direct shipping costs, which we will deduct when refunding the funds.

8. TRANSFER OF RISK AND TITLE IN PRODUCTS 

Upon delivery, the Customer is responsible for the risk associated with the product. The customer will take full possession of the products upon delivery.

9. PRICE AND PAYMENT

The prices given on the website include VAT. However, the prices do not include the shipping fee, which we add at the end to the price to be paid by the customer.

Prices may change at any time. However, price changes do not apply to orders already placed.

The user has the option of paying the price in the following way:

- Paypal (prepayment),

• - TPay (transfer, card, postal order, G-Pay, BLIK, Peo Pay),
• - PayU,
• - Transfers 24,
• - cash on delivery.

The customer should make the payment within 4 business days . This does not apply to the cash on delivery option. In exceptional situations, e.g. when a given product is in its last copies, payment may be required within a shorter period of 24 hours.

The customer may receive a receipt or a VAT invoice if he or she makes a purchase as an entrepreneur for purposes related to his or her business activity.

10. RETURN AND EXCHANGE POLICY 

10.1. Statutory right to withdraw from the Agreement

If the Customer is a Consumer or a sole trader with consumer rights, in accordance with Art. 27 et seq. of the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended) ("Act") has the right withdraw from the contract without giving any reason within 14 days from the date on which the Consumer/sole trader with consumer rights or a third party indicated by him (other than the carrier) actually takes possession of the purchased product or, in the case of multiple products included in one order but delivered separately, after 14 days from the date on which the Consumer/sole trader with consumer rights or a third party indicated by him (other than the carrier) actually takes possession of the last of the products.

To exercise the right to withdraw from the Agreement, the Consumer/sole trader with consumer rights should notify us clearly at the following address: sklep@mojkrajtakipiekny.com by way of a declaration (sent by e-mail, entering in the subject: "Withdrawal from the contract"). Giving a reason for withdrawal is not required . A consumer/sole proprietorship with consumer rights may use the Sample Agreement Withdrawal Form (located on the MKTP website in the "RETURNS/EXCHANGES/COMPLAINTS" tab), but this is not obligatory. This will make the return much easier, so we recommend using the form.

A consumer or sole trader with consumer rights is not entitled to withdraw from the Agreement if its subject is the purchase of one of the following products:

• Products tailored to the individual needs of the Consumer (e.g. non-standard orders tailored to the customer's needs);
• Goods in a sealed package which, once opened, cannot be returned for health protection or hygiene reasons if the package was opened after delivery.

Effects of withdrawal from the Agreement

In the event of statutory withdrawal from this Agreement by the Consumer/sole trader with consumer rights, we will refund all payments received from him, including the costs of shipping the product to us, and if The consumer/ sole trader with consumer rights has chosen a delivery method other than the cheapest regular delivery method offered by www.mojkrajtakipiekny.com , A consumer/sole trader with consumer rights will not receive a refund of additional costs in accordance with Art. 33 of the Act.

In the event of statutory withdrawal from this Agreement and the choice of the cheapest shipping method offered by us, the refund will be made without undue delay and in any case no later than within 14 days from the date on which we were informed about the withdrawal from this Agreement. MKTP may withhold the refund of payments received from the Consumer/sole proprietorship with consumer rights until it receives the item back or until the Consumer/sole proprietorship with consumer rights provides proof of its return, depending on which event occurs first.

A consumer/sole trader with consumer rights is obliged to return the item to MKTP immediately, but no later than 14 days from the date on which he withdrew from the Agreement. To meet the deadline, it is enough to return the items before its expiry (to the address provided in the RETURN form).

The consumer/sole trader with consumer rights is responsible for any reduction in the value of the item resulting from using it in a manner that goes beyond the activities necessary to determine its nature, properties and functioning.

Consumer /sole trader with consumer rights returns the items that are the subject of the Agreement from which he withdrew at his own expense and risk. We therefore recommend returning the product in its original packaging to protect it from damage.

The statutory right to withdraw from the Agreement does not apply to Customers who are not consumers or entrepreneurs who conclude the Agreement for purposes related to their business activity.

Goods purchased in the online store cannot be returned to stationary boutiques offering our designs, sent to parcel lockers or delivered in person to a return point.

10.2. Product replacement

The purchased product can be exchanged within 14 days from the date of receipt. The replaced item cannot bear any signs of use and must be in the same condition in which the Customer received it - along with any intact tags. The customer must also attach proof of purchase (receipt, invoice or bank payment confirmation).

There is an exchange possible, if the item selected by the Customer (model, color, size) is available in stock. The exchange continues up to 14 days from the date we receive the shipment with the item to be exchanged.

The customer returns the exchanged items at his own expense and risk. We therefore recommend returning the product in its original packaging to protect it from damage. Re-shipment of the replaced item is at MKTP's expense.

The exchange option is independent and does not limit in any way the statutory right of the Consumer or sole trader with consumer rights to withdraw from the Agreement.

To make an exchange, please complete the form attached to your order form (it can also be downloaded from the MKTP website in the "RETURNS/EXCHANGES/COMPLAINTS" tab).

11. RETURNS OF DEFECTIVE PRODUCTS (WARRANTY FOR PRODUCT DEFECTS) 

If the purchased product has a defect, the Customer who is a Consumer/sole trader with consumer rights may submit a complaint under the Civil Code - Art. 556 et seq. Act of April 23, 1964, Civil Code (Journal of Laws of 1964, No. 16, item 93, as amended).

Consumers/sole traders with consumer rights have the right to free repair or replacement, price reduction or return of the product in the event of a defect. These laws apply to defects that appeared during the period 2 years from the date of delivery of the product(s). In order to make a warranty claim, A consumer/sole trader with consumer rights only needs to confirm the purchase - e.g. by providing the order number, by presenting a receipt/invoice or confirmation from a bank .

Within 2 years from the delivery of the product, the Consumer/sole proprietorship with consumer rights may, instead of removing the defect proposed by us, demand replacement of the item with a defect-free one or instead of replacing the item, demand removal of the defect, unless bringing the item into compliance with the Agreement in the manner chosen by the Consumer/sole proprietorship an entrepreneur with consumer rights is impossible or would require excessive costs compared to the method we propose. When assessing excessive costs, the value of the product free from defects, the type and significance of the defect found, and the inconvenience to which the Consumer/sole proprietor with consumer rights would be exposed by another method of satisfaction are taken into account. We will consider the complaint within the time limit 14 days .

Consumer /sole trader with consumer rights should send us the product along with the cost of shipping the product to us (economy postal delivery).

We recommend filing warranty complaints by completing the form available in the "RETURNS/EXCHANGES/COMPLAINTS" tab.

 

12. LIABILITY FOR DEFECTS 

The product is defective if : (i) it does not have the properties that this type of thing should have in connection with the purpose provided for in the Agreement or resulting from the circumstances or in connection with its intended use, (ii) it does not have the properties that the seller assured the buyer about, in particular by presenting a sample or model to the buyer, (iii) is not intended for the purpose indicated by the seller to the buyer at the time of conclusion of the Agreement, and the seller has not made any reservation as to the intended use, and (iv) was delivered to the buyer incomplete.

13. YOUR DATA AND PRIVACY 

Information or personal data provided by the Customer will be processed in accordance with the Privacy Policy and applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (GDPR). 14. PROMOTIONS, DISCOUNT CODES AND GIFTS WITH ORDERS

MKTP posts on the website www.mojkrajtakipiekny.com promotional campaigns and discount codes, which are also announced via social media channels. Promotions cannot be combined with each other.

If the Customer signs up for a Newsletter subscription, The received discount code cannot be combined with other discount codes available on the website www.mojkrajtakipiekny.com .

MKTP has the right to add to orders small gifts with orders (gingerbread). If the order is returned, the Customer is not obliged to return these small gifts.

They may also be eligible for a certain amount additional products as a gift , e.g. MKTP bag. If the entire order is returned, the Customer is also obliged to return such additional product.

14. JURISDICTION

Any disputes arising from the use of our website or the Agreement or other issues related to them are subject to the non-exclusive jurisdiction of Polish courts.

If, as a buyer, the Customer would like to make a complaint in connection with the use of the website www.mojkrajtakipiekny.com you can direct it to us via e-mail at sklep@mojkrajtakipiekny.com, in order to seek out-of-court resolution of the dispute.

Therefore, if the sales contract has been concluded between the User and us online via this website, in accordance with EU Regulation No. 524/2013, we hereby inform you that the Customer has the right to seek an out-of-court resolution of any consumer dispute with us through the platform for online dispute resolution, available at http://ec.europa.eu/consumers/odr/ .

Warsaw, December 31, 2020

PRE-ORDER REGULATIONS

 

§ 1 General provisions

1. In the online store at: http://mojkrajtakipiekny.com (“ Online Store ”) run by the Seller - MKTP Karolina Sielska-Głuchowska with its registered office in Karczew (05-480), ul. Jagodne 5, subject to entry in the Central Register of Business Activity, NIP: 5322045011, REGON: 146481182, the possibility of placing Orders is temporarily available in the mode Pre-order .
2. Pre-orders - ordering goods before the official premiere date in the Online Store, sent to the Customer on the day of the product premiere in the Online Store.
3. Pre-orders are intended for adult natural persons who are consumers within the meaning of Art. 22(1) of the Civil Code who accept these Regulations together with the REGULATIONS FOR PURCHASES AND USE OF THE WEBSITE (" Customer ").
4. In matters not regulated by these Pre-order Regulations, the REGULATIONS OF PURCHASES AND USE OF THE WEBSITE shall apply.

§ 2 Ordering Goods in Pre-order mode.

1. The Seller may temporarily make goods available in the Online Store, which the Customer will be able to purchase in the Pre-order mode.
2. Descriptions of goods with photos available for Pre-order will be available in the Online Store and will contain information that the Pre-order mode applies to them.
3. The description of the goods available in the Online Store for Pre-orders will include information about the planned release date of the goods and the planned date of shipment of Pre-orders to Buyers.
4. The goods will be shipped to the Pre-Ordered Customer no later than the date specified in the description of the ordered product, days from the date of placing the Pre-Order by the Customer.
5. The payment and shipping rules specified in the REGULATIONS FOR PURCHASES AND USE OF THE WEBSITE apply to goods purchased in the Pre-order mode, unless these Pre-order Regulations provide otherwise.
6. Goods purchased in the Pre-order mode are subject to returns and complaints on the general principles described in the REGULATIONS FOR PURCHASES AND USE OF THE WEBSITE.

 

REGULATIONS FOR GIFT VOUCHERS AND E-GIFT VOUCHERS

§ 1 General provisions

1. In the online store at: http://mojkrajtakipiekny.com (“ Online Store ”) run by the Seller - MKTP Karolina Sielska-Głuchowska with its registered office in Karczew (05-480), ul. Jagodne 5, subject to entry in the Central Register of Business Activity, NIP: 5322045011, REGON: 146481182, Gift Vouchers and E-Gift Vouchers are available (hereinafter also jointly referred to as: " Voucher ").
2. Gift Voucher - a voucher with a specific monetary value sold in the form of a plastic or paper card, issued to the bearer and authorizing the purchase of goods available in the Online Store, up to the nominal value of the voucher, under the conditions specified in these Regulations. The Gift Voucher is not a payment card or electronic payment instrument.
3. E-Gift Voucher - a voucher with a specific monetary value sold in electronic form (alphanumeric code), issued to the bearer and authorizing the purchase of goods available in the Online Store, up to the nominal value of the voucher, under the conditions specified in these Regulations. The E-Gift Voucher is not a payment card or electronic payment instrument.
4. Vouchers are intended for sale to adult natural persons who are consumers within the meaning of Art. 22(1) of the Civil Code who accept these Regulations together with the terms of purchase (" Purchaser ").
5. In matters not regulated by these Regulations for Gift Vouchers and E-Gift Vouchers, the REGULATIONS FOR PURCHASES AND USE OF THE WEBSITE shall apply.

§ 2 Purchasing a Gift Voucher or E-Gift Voucher. Terms of use of Vouchers.

1. The Buyer has the opportunity to purchase a Gift Voucher or E-Gift Voucher in the Online Store in exchange for cash in an amount equal to the nominal value of the Voucher.
2. After purchasing the Gift Voucher and recording the funds in the Seller's bank account, the Gift Voucher will be sent, in the manner chosen by the Buyer, to the address indicated by the Buyer when placing the order.
3. After purchasing the E-Gift Voucher and recording the funds in the Seller's bank account, the E-Gift Voucher will be sent to the e-mail address provided by the Buyer when placing the order.
4. A Gift Voucher or E-Gift Voucher entitles the Voucher's holder to purchase Goods in the Online Store up to the nominal value of the Voucher.
5. Vouchers are valid for a period of time 3 (three) months from the date of purchase (" Voucher Validity Period ").
6. The Validity Period of the Voucher will be indicated on the voucher purchase confirmation.
7. The Buyer is entitled to check the validity and value of the Voucher via the appropriate tab in the Online Store, after logging in to the individual Customer Account.
8. Vouchers entitle you to purchase goods only in the Online Store located at: http://mojkrajtakipiekny.com .
9. The voucher entitles the Buyer to purchase goods available in the Online Store during the Voucher Validity Period.
10. Vouchers cannot be exchanged for cash in whole or in part. This provision also applies to the situation in which the Voucher is not used within its Validity Period.
11. The Voucher cannot be purchased using another Voucher.

§ 3 Purchase of Goods for Vouchers

1. Vouchers are issued to bearer.
2. The Buyer is entitled to purchase goods in the Online Store up to the nominal value of the Voucher.
3. If purchases are made in the Online Store for an amount higher than the nominal value of the Voucher, the Buyer will be obliged to pay the difference in the usual way, in accordance with the REGULATIONS FOR PURCHASES AND USE OF THE WEBSITE.
4. If the value of the products added to the cart is lower than the amount of the Voucher, the Customer will not be able to use the Voucher.
5. Vouchers cannot be combined with other promotions. A Gift Voucher or E-Gift Voucher does not entitle you to purchase goods at promotional prices, covered by promotional campaigns, discounts or discount codes.
6. The voucher cannot be used to pay for shipping costs of the Goods.

§ 4 Withdrawal from the contract. Return of Goods purchased using the Voucher.

1. The buyer who is a consumer within the meaning of Art. 22(1) of the Civil Code has the right within the deadline 14 days from the date of purchase of the Gift Voucher in the Online Store until withdrawal from the voucher purchase agreement.
2. In order to withdraw from the contract, please use the withdrawal form available on the website of the MKTP Moje Kraj Taki Piękny Online Store.
3. After the Buyer withdraws, the Seller will check whether the Voucher to be returned has not been used in whole or in part. If the Voucher has not been used in whole or in part, the Seller will deactivate the Voucher and return the amount equivalent to the nominal value of the Voucher to the bank account indicated by the Buyer. The voucher, used in whole or in part, is non-refundable.
4. In the case of purchasing goods in the Online Store using a Gift Voucher or E-Gift Voucher, withdrawal from the contract or return of goods on another basis takes place on the general principles described in the REGULATIONS FOR PURCHASES AND USE OF THE WEBSITE, subject to the changes indicated below.
5. In the event of withdrawal from the Agreement or return of goods purchased using the Voucher, the funds will be returned in the form in which payment for the goods was made. First of all, the funds will be returned to the Gift Voucher or E-Gift Voucher to be used within its Validity Period. In such a case, the Validity Period is not extended. If the refund amount exceeds the nominal amount of the Gift Voucher or E-Gift Voucher, the difference will be refunded to the bank account indicated by the Buyer.

PROMOTION TERMS AND CONDITIONS RANDOMLY SELECTED BAG FOR MONEY FOR A HOLIDAY

During the promotion period: RANDOMLY SELECTED BAG FOR A PENNY FOR HOLIDAYS from July 14, 2022 to August 31, 2022, or while stocks last, it will be possible to add a randomly selected Bag to an order worth over PLN 100 (the Customer cannot choose the color of the bag).

You can use the RANDOMLY SELECTED BAG FOR A PENNY FOR HOLIDAY promotion once - a maximum of 1 bag will be added to each order, the color of the product will be selected randomly.
When returning an order, the customer is also obliged to return a randomly selected bag for a penny for the holiday.

 

PROMOTION REGULATIONS RANDOMLY SELECTED BAG AND SCRUNCHIE

During the promotion on the occasion of the 1st Birthday of the MKTP Boutique from October 9 to October 18, it will be possible to add a set to the order, consisting of a randomly selected Bag and Srunchie. You can use the Randomly Selected Bag promotion once - a maximum of 1 set will be added to each order, the color of the products will be selected randomly.

When returning an order, the Customer is also obliged to return the Randomly Selected Bag and Scrunchie set.