Statute

1. INTRODUCTION

This document (hereinafter referred to as the "Terms and Conditions") together with the documents mentioned herein define the terms and conditions of use of the website www.mojkrajtakipiekny.com and the terms and conditions of purchasing products through it.

Please read these Terms and Conditions and the Privacy Policy carefully before using the website. As a Consumer or a sole proprietor with consumer rights, the Customer must accept the Terms and Conditions before placing an order, and after accepting them, the provisions of these Terms and Conditions are binding for the given order.

The Regulations may be subject to change, however the changes will not apply to the provisions of the Regulations accepted by the Customer for each of the orders already placed. It is very important to read the Regulations and Privacy Policy every time a new order is placed.

In case of any questions regarding the Regulations or the Privacy Policy, the Client may contact us by sending an e-mail to the following address: biuro@mojkrajtakipiekny.com

The agreement for the purchase of products through this website will be referred to as the “ Agreement ”.

 

2. SELLER INFORMATION

The sale of products via this website is carried out under the name My Country So Beautiful or in short: MKTP by Karolina Sielska, running a business under the name MKTP Karolina Sielska-Głuchowska with its registered office in Karczew (05-480), ul. Jagodne 5, subject to entry into the Central Register of Business Activity, NIP: 5322045011, REGON: 146481182, (hereinafter referred to as " MKTP ").

 

3. USE OF THE WEBSITE WWW.MOJKRAJTAKIPIEKNY.COM

When using this website and placing orders through it, the Customer undertakes to:

1. Use the website only to submit legally binding enquiries and orders;
2. Not providing content of an illegal nature;
3. Respect intellectual property rights and do not copy any content/photos from the site;
4. Not placing false or fraudulent orders;
5. Providing a true and accurate email address, mailing address or other contact information that is necessary to place an order. If the Customer does not provide us with all the required information, he or she will not be able to place an order.

By placing an order on the website, the Customer declares that he or she is of legal age and has full legal capacity (to conclude contracts).

To use the website www.mojkrajtakipiekny.com , The client requires a working web browser.

 

4. PRODUCT FEATURES AND SERVICE AVAILABILITY 

The properties of the presented product are described in the product information and description, which is available on the website www.mojkrajtakipiekny.com . Product photos on the website www.mojkrajtakipiekny.com are for informational purposes only.

Items offered on the website may be delivered within the territory Poland and abroad .

 

5. ORDER AND ITS FULFILLMENT

To place an order, the Customer must go through the entire online purchase procedure, i.e. add the selected product to the basket, select a delivery method, proceed to payment (by selecting one of the offered methods) and click the " Order and pay " button. Orders are accepted via the website www.mojkrajtakipiekny.com . .

In the event that the data provided is not complete, MKTP will contact the Customer. If contact with the Customer is not possible, MKTP has the right to cancel the order.

In the event of registration of the Customer, he/she will receive an e-mail confirming the registration of his/her account. Purchases can also be made as a so-called guest (without registration).

You will then receive an automated e-mail from us confirming that we have received your order (“Order Confirmation”).

After making a payment, the customer will receive an automatic e-mail with payment confirmation. If they do not make it immediately, they will receive an e-mail with a payment reminder 48 hours after placing the order. After another 48 hours have passed without success, i.e. when the customer has not made the payment within 96 hours after placing the order, it will be automatically canceled.

If, after placing an order, the User realizes that there is an error in the order regarding the type or quantity of selected products or regarding other data, he or she should immediately contact us by e-mail or telephone ("Contact" tab on the website www.mojkrajtakiepiekny.com.

After payment confirmation, the order is assigned the status of being completed. The customer will then receive an email with the information: "Status: completing the order". The order is usually processed and prepared for shipping. from 1 to 7 days working days. MKTP reserves the right to refuse to process an order (e.g. if a given product is defective and there is no identical product in stock).

Once we have processed your order and prepared it for shipping, we will send you an email with your order preparation and shipping details (" Status: Shipped ").

When we ship and the Customer receives the Shipping Confirmation, a Contract is concluded between us and the Customer.

The Customer's order is also recorded and stored by the system. Accounting documents confirming the Agreement made through our website are stored for a period of 5 years.

The Customer may use the option of having the system remember their data in order to facilitate the process of placing another order. For this purpose, the Customer should provide a login and password, necessary to access their account. The Customer's login is the e-mail address provided by them. The password is a sequence of characters set by the Customer. The Customer's password is not known to MKTP and the Customer is obliged to keep it secret and protect it from unauthorized access by third parties.

 

6. DELIVERY 

We will deliver the product(s) according to the information in the Status: Shipped email and within the approximate time frame indicated when selecting the delivery type.

For the purposes of these Regulations, a "delivery" is deemed to have been made or an order is deemed to have been "delivered" at the moment when the Customer or a third party indicated by him actually takes possession of the product, which will be confirmed by a signature on the receipt of the ordered products at the agreed delivery address. Before acknowledging receipt of the shipment, The customer is obliged to check whether the packaging has not been damaged during transport.

The customer can choose the delivery method when placing the order. Available carriers are: DHL, DHL Express, InPost (including Paczkomaty), Poczta Polska. In Poland, free delivery is available when the order is worth at least PLN 300, in European Union countries: for orders worth at least PLN 700, and for orders over PLN 1000, delivery is free worldwide.

Saturday delivery is possible subject to service availability from a given carrier.

 

7. INABILITY TO PROCEED WITH DELIVERY ON THE CUSTOMER'S SIDE 

If the Customer is in arrears with the collection of the order, we will give them an additional time to collect the order. If the order cannot be delivered within this additional time, we have the right to cancel the order (withdraw from the Agreement) and the Agreement will be terminated. In such a case, all funds paid under the Agreement will be returned within 14 days. In the event of failure to collect the shipment due to the Customer's fault, they must bear the direct shipping costs, which we will deduct from the refund.

 

8. TRANSFER OF RISK AND OWNERSHIP IN PRODUCTS 

The Customer is responsible for the risk of the product upon delivery. The Customer shall take full possession of the products upon delivery.

 

9. PRICE AND PAYMENT

The prices listed on the website include VAT. However, the prices do not include the shipping fee, which we add at the end to the price to be paid by the Customer.

Prices are subject to change at any time. However, price changes do not apply to orders already placed.

The user has the option to pay the price in the following ways:

- Paypal (prepayment),

• - TPay (transfer, card, postal order, G-Pay, BLIK, Peo Pay),
• - PayU,
• - Przelewy24,
• - cash on delivery.

 

The customer should make the payment within 4 working days . This does not apply to cash on delivery. In exceptional situations, e.g. when a given product is in the last copies, payment may be required within a shorter period of 24 hours.

The customer may receive a receipt or VAT invoice if he or she makes a purchase as an entrepreneur for purposes related to his or her business activity.

 

10. RETURN AND EXCHANGE POLICY 

10.1. Statutory right to withdraw from the Agreement

If the Customer is a Consumer or a sole proprietor with consumer rights, in accordance with Art. 27 et seq. of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended) ("Act"), he/she has the right withdraw from the Agreement without giving a reason within 14 days from the day on which the Consumer/sole proprietor with consumer rights or a third party indicated by him (not being a carrier) actually takes possession of the purchased product or, in the case of multiple products included in one order but delivered separately, after 14 days from the day on which the Consumer/sole proprietor with consumer rights or a third party indicated by him (other than the carrier) actually takes possession of the last of the products.

To exercise the right to withdraw from the Agreement, the Consumer/sole trader with consumer rights should notify us expressly at: sklep@mojkrajtakipiekny.com by means of a declaration (sent by e-mail, with the subject: "Withdrawal from the contract"). Providing a reason for withdrawal is not required . A consumer/sole proprietor with consumer rights may use the Sample Withdrawal Form (located on the MKTP website in the "RETURNS/EXCHANGES/COMPLAINTS" tab), but this is not mandatory. This will definitely make the return easier, which is why we recommend using the form.

A consumer or a sole proprietor with consumer rights has no right to withdraw from the Agreement if its subject is the purchase of one of the following products:

• Products tailored to the individual needs of the Consumer (e.g. non-standard orders tailored to the customer’s needs);
• Goods in a sealed package which cannot be returned for health or hygiene reasons after opening the package, if the package is opened after delivery.

Consequences of withdrawal from the Agreement

In the event of statutory withdrawal from this Agreement by the Consumer/sole trader with consumer rights, we will refund all payments received from him, including the costs of shipping the product to us, and if The consumer/ sole proprietor with consumer rights has chosen a delivery method other than the cheapest standard delivery method offered by www.mojkrajtakipiekny.com , A consumer/sole proprietor with consumer rights will not receive reimbursement of additional costs in accordance with Article 33 of the Act.

In the event of statutory withdrawal from this Agreement and choosing the cheapest shipping method offered by us, the refund will be made without undue delay and in any case no later than within 14 days from the day on which we are informed of the withdrawal from this Agreement. MKTP may withhold the refund of payments received from the Consumer/sole proprietor with consumer rights until the item is received back or the Consumer/sole proprietor with consumer rights provides proof of sending it back, depending on which event occurs first.

The consumer/sole proprietor with consumer rights is obliged to return the item to MKTP immediately, but no later than 14 days from the day on which he withdrew from the Agreement. To meet the deadline, it is sufficient to send the goods back before it expires (to the address provided in the RETURN form).

A consumer/sole proprietor with consumer rights is liable for any reduction in the value of the item resulting from using it in a way that goes beyond what is necessary to establish its nature, properties and functioning.

Consumer /sole proprietor with consumer rights returns the items that are the subject of the Contract from which he withdrew at his own expense and risk. We therefore recommend returning the product in its original packaging to protect it from damage.

The statutory right to withdraw from the Agreement does not apply to Customers who are not consumers or entrepreneurs concluding the Agreement for purposes related to their business activity.

Items purchased in the online store cannot be returned to brick-and-mortar boutiques offering our designs, sent to parcel lockers, or delivered in person to a returns point.

Refunds are returned using the same payment method. payment by which the order was paid.

 

10.2. Product exchange

The purchased product can be exchanged within 14 days of its receipt. The exchanged item cannot show any signs of use and must be in the same condition in which the Customer received it - with all the parts intact. tags. The customer must also attach proof of purchase (receipt, invoice or bank payment confirmation).

The exchange is possible, if the item selected by the Customer (model, colour, size) is available in stock. The exchange is ongoing up to 14 days from the date we receive the shipment with the item to be exchanged.

The customer returns the items being exchanged at his/her own expense and risk. We therefore recommend returning the product in its original packaging, which will protect it from damage. The re-shipment of the replaced item will be at MKTP's expense.

The exchange option is independent and does not in any way limit the statutory right of the Consumer or sole proprietor with consumer rights to withdraw from the Agreement.

To make an exchange, please fill out the form attached to your order. form (it can also be downloaded from the MKTP website in the "RETURNS/EXCHANGES/COMPLAINTS" tab).

 

11. RETURN OF DEFECTIVE PRODUCTS (WARRANTY FOR PRODUCT DEFECTS) 

If the purchased product is defective, the Customer who is a Consumer/sole proprietor with consumer rights may file a complaint under the Civil Code - Art. 556 et seq. of the Act of 23 April 1964 - the Civil Code (Journal of Laws of 1964, No. 16, item 93, as amended).

Consumers/sole traders with consumer rights have the right to free repair or replacement, price reduction or refund of the product in the event of their defect. These rights apply to defects that appeared during the period 2 years from the date of delivery of the product(s). In order to make a warranty claim, A consumer/sole proprietor with consumer rights only needs to substantiate the purchase – e.g. by providing the order number, presenting a receipt/invoice or bank confirmation .

On time 2 years from the delivery of the product, the Consumer/sole proprietor with consumer rights may, instead of the removal of the defect proposed by us, request the replacement of the item with a defect-free one or, instead of the replacement of the item, request the removal of the defect, unless bringing the item into compliance with the Agreement in the manner chosen by the Consumer/sole proprietor with consumer rights is impossible or would require excessive costs compared to the method proposed by us. When assessing the excessiveness of the costs, the value of the product free from defects, the type and significance of the identified defect are taken into account, as well as the inconvenience to which the Consumer/sole proprietor with consumer rights would be exposed as a result of another method of satisfaction. We will consider the complaint within 14 days .

Consumer /sole proprietor with consumer rights should send us the product along with the cost of shipping the product to us (economy post).

We recommend that you make a warranty claim by completing the form available in the "RETURNS/EXCHANGES/COMPLAINTS" tab.

 

12. LIABILITY FOR DEFECTS 

A product is defective if : (i) it does not have the properties that such a thing should have in connection with the purpose specified in the Agreement or resulting from the circumstances or in connection with its intended use, (ii) it does not have the properties of which the seller assured the buyer, in particular by presenting the buyer with a sample or model, (iii) it is not intended for the purpose indicated by the seller to the buyer at the time of conclusion of the Agreement, and the seller did not make a reservation as to the intended use, and (iv) it was delivered to the buyer incomplete.

 

13. YOUR DATA AND PRIVACY 

Information or personal data provided by the Customer will be processed in accordance with the Privacy Policy and applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (GDPR). 14. PROMOTIONS, DISCOUNT CODES AND GIFTS FOR ORDERS

MKTP places on the website www.mojkrajtakipiekny.com promotional campaigns and discount codes, which are also announced via social media channels. Promotions cannot be combined.

If the Customer subscribes to the Newsletter, the discount code you receive cannot be combined with other discount codes available on the website www.mojkrajtakipiekny.com .

MKTP has the right to add to orders small gifts for orders (gingerbread). In the event of a return of the order, the Customer is not obliged to return these small gifts.

From a certain amount you may also be entitled to additional products as a gift , e.g. MKTP bag. In the event of a return of the entire order, the Customer is also obliged to return such additional product.

 

14. JURISDICTION

Any disputes arising from the use of our website or the Agreement or other matters related thereto shall be subject to the non-exclusive jurisdiction of Polish courts.

If, as a buyer, the Customer would like to make a complaint regarding the use of the website www.mojkrajtakipiekny.com you can send it to us via email to: sklep@mojkrajtakipiekny.com, in order to seek an out-of-court settlement of the dispute.

In this regard, if a sales contract has been concluded between the User and us online via this website, in accordance with EU Regulation No. 524/2013 we hereby inform you that the Customer has the right to seek an out-of-court solution to a potential consumer dispute with us via the online dispute resolution platform available at http://ec.europa.eu/consumers/odr/ .

Warsaw, 31/12/2020

 

 

PRE-ORDER REGULATIONS

 

§1 General provisions

1. In the online store operating at http://mojkrajtakipiekny.com (" Online Store ") run by the Seller - MKTP Karolina Sielska-Głuchowska with its registered office in Karczew (05-480), ul. Jagodne 5, subject to entry into the Central Register of Business Activity, NIP: 5322045011, REGON: 146481182, the possibility of placing Orders is temporarily available Pre-order .
2. Pre-orders – ordering goods before the official release date in the Online Store, sent to the Customer on the day of the product release in the Online Store.
3. Pre-orders are intended for adult natural persons who are consumers within the meaning of Article 22(1) of the Civil Code, who accept these Regulations together with the REGULATIONS OF PURCHASES AND USE OF THE WEBSITE (" Customer ").
4. In matters not regulated by these Pre-order Regulations, the TERMS AND CONDITIONS FOR PURCHASES AND USE OF THE WEBSITE shall apply.

 

§2 Ordering Goods in Pre-order mode.

1. The Seller may temporarily make available goods in the Online Store that the Customer will be able to purchase in Pre-order mode.
2. Descriptions of goods available for Pre-order along with photos will be available in the Online Store and will be accompanied by information that the Pre-order mode applies to them.
3. The description of goods made available in the Online Store for Pre-orders will include information about the planned release date of the goods and the planned date of shipment of Pre-orders to Buyers.
4. Shipment of the goods to the Pre-ordered Customer will not take place later than within the time specified in the description of the ordered product, days from the date of placing the Pre-order by the Customer.
5. The payment and shipping rules specified in the TERMS AND CONDITIONS OF PURCHASES AND USE OF THE WEBSITE apply to goods purchased via Pre-Order, unless these Pre-Order Terms and Conditions provide otherwise.
6. Goods purchased in the Pre-order mode are subject to returns and complaints in accordance with the general principles described in the TERMS AND CONDITIONS OF PURCHASES AND USE OF THE WEBSITE.

 

GIFT VOUCHERS AND E-GIFT VOUCHERS REGULATIONS

§1 General provisions

1. In the online store operating at http://mojkrajtakipiekny.com (" Online Store ") run by the Seller - MKTP Karolina Sielska-Głuchowska with its registered office in Karczew (05-480), ul. Jagodne 5, subject to entry into the Central Register of Business Activity, NIP: 5322045011, Regon: 146481182, Gift Vouchers and E-Gift Vouchers are available (hereinafter also jointly referred to as: " Vouchers ").
2. Gift Voucher – a voucher with a specific monetary value sold in the form of a plastic or paper card, issued to the bearer and entitling to purchase goods available in the Online Store, up to the nominal value of the voucher, under the terms and conditions specified in these Regulations. The Gift Voucher is not a payment card or an electronic payment instrument.
3. E-Gift Voucher - a voucher with a specific monetary value sold in electronic form (alphanumeric code), issued to the bearer and entitling to purchase goods available in the Online Store, up to the nominal value of the voucher, under the terms and conditions specified in these Regulations. The E-Gift Voucher is not a payment card or an electronic payment instrument.
4. Vouchers are intended for sale to adult natural persons who are consumers within the meaning of Article 22(1) of the Civil Code, who accept these Regulations together with the terms of purchase (the “ Purchaser ”).
5. In matters not regulated by these Gift Vouchers and E-Gift Vouchers Regulations, the TERMS AND CONDITIONS FOR PURCHASES AND USE OF THE WEBSITE shall apply.

§2 Purchase of a Gift Voucher or E-Gift Voucher. Terms of Use of Vouchers.

1. The Purchaser has the option of purchasing a Gift Voucher or E-Gift Voucher in the Online Store in exchange for cash in an amount equal to the nominal value of the Voucher.
2. After purchasing the Gift Voucher and recording the funds in the Seller's bank account, the Gift Voucher will be sent, in the manner chosen by the Purchaser, to the address indicated by the Purchaser when placing the order.
3. After purchasing the E-Gift Voucher and recording the receipt of funds in the Seller's bank account, the E-Gift Voucher will be sent to the e-mail address provided by the Buyer when placing the order.
4. A Gift Voucher or E-Gift Voucher entitles the Voucher holder to purchase Goods in the Online Store up to the nominal value of the Voucher.
5. Vouchers are valid for a period of 3 (three) months from the date of purchase (“ Voucher Validity Period ”).
6. The Voucher Validity Period will be indicated on the Voucher purchase confirmation.
7. The Purchaser is entitled to check the validity and value of the Voucher via the appropriate tab in the Online Store, after logging in to the individual Customer Account.
8. Vouchers entitle you to purchase goods only in the Online Store operating at http://mojkrajtakipiekny.com .
9. The Voucher entitles the Purchaser to purchase goods available in the Online Store during the Voucher Validity Period.
10. Vouchers cannot be exchanged for cash in whole or in part. This provision also applies if the Voucher is not used within its Validity Period.
11. The Voucher cannot be purchased using another Voucher.

§3 Purchase of Goods for Vouchers

1. Vouchers are issued to the bearer.
2. The Purchaser is entitled to purchase goods in the Online Store up to the nominal value of the Voucher.
3. In the event of making purchases in the Online Store for an amount higher than the nominal value of the Voucher, the Purchaser will be obliged to pay the difference in the usual manner, in accordance with the TERMS AND CONDITIONS OF PURCHASES AND USE OF THE WEBSITE.
4. If the value of the products added to the cart is lower than the Voucher amount, the Customer will not be able to use the Voucher.
5. Vouchers cannot be combined with other promotions. A Gift Voucher or E-Gift Voucher does not entitle you to purchase goods at promotional prices, covered by promotional campaigns, discounts or discount codes.
6. The voucher cannot be used to pay for shipping costs for the Goods.

§4 Withdrawal from the contract. Return of Goods purchased using a Voucher.

1. The buyer who is a consumer within the meaning of Article 22(1) of the Civil Code has the right to 14 days from the date of purchase of the Gift Voucher in the Online Store until withdrawal from the Voucher purchase agreement.
2. In order to withdraw from the contract, please use the withdrawal form located on the website of the MKTP Mój Kraj Taki Piękna Online Store.
3. After the Purchaser has made the withdrawal, the Seller will check whether the Voucher that is to be returned has not been used in whole or in part. In the event that the Voucher has not been used in whole or in part, the Seller will deactivate the Voucher and return the amount equivalent to the nominal value of the Voucher to the bank account indicated by the Purchaser. A Voucher used in whole or in part is not subject to return.
4. In the event of purchasing goods in the Online Store using a Gift Voucher or E-Gift Voucher, withdrawal from the contract or return of goods on another basis is subject to the general principles described in the RULES OF PURCHASES AND USE OF THE WEBSITE, subject to the changes indicated below.
5. In the event of withdrawal from the Agreement or return of goods purchased using the Voucher, the funds will be returned in the form in which payment for the goods was made. First, the funds will be returned to the Gift Voucher or E-Gift Voucher for use during its Validity Period. In such a case, the Validity Period is not extended. In the event that the amount of the refund exceeds the nominal amount of the Gift Voucher or E-Gift Voucher, the difference will be returned to the bank account indicated by the Purchaser.

 

PROMOTION TERMS AND CONDITIONS RANDOMLY SELECTED BAG FOR A PENNY FOR VACATION

During the promotion RANDOMLY SELECTED BAG FOR A PENNIES FOR VACATION from 14/07/2022 to 31/08/2022 or while stocks last, it will be possible to add a randomly selected Bag to an order worth over PLN 100 (the Customer cannot choose the color of the bag).

The RANDOMLY SELECTED BAG FOR A PENNIES FOR VACATION promotion can only be used once - a maximum of 1 bag will be added to each order, the color of the product will be randomly selected.
When returning an order, the Customer is also obliged to return a randomly selected bag for a penny for the holiday.

 

RANDOMLY SELECTED BAG AND SCRUNCHIE PROMOTION TERMS AND CONDITIONS

During the MKTP Boutique 1st Birthday promotion from 9.10 to 18.10, it will be possible to add a set to your order, consisting of a randomly selected Bag and Srunchie. The Randomly Selected Bag promotion can be used once - a maximum of 1 set will be added to each order, the color of the products will be randomly selected.

When returning an order, the Customer is also required to return the Randomly Selected Bag and Scrunchie set.